Zachełmie 68a (750m)

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Hotel Concordia

 

 

REGULATIONS AND PRIVACY POLICY

 

 

 

Regulations of the Cottage WHAT THE SOUL DESIRES

 

The regulations define the rules of stay and the conditions under which reservations can be made at the Cottage WHAT THE SOUL DESIRES, located at Zachełmie 34e, 58-562 Zachełmie.

The Cottage WHAT THE SOUL DESIRES is managed byAnna Topolska, Małachowo Złych Miejsc 64, 62-230 Witkowo,

NIP 7842166986, REGON 634511586.

The regulations apply to all persons making reservations or staying on the premises


There is an absolutePROHIBITION OF SMOKING tobacco inside the house and on the wooden terraces and porch. Violation of this prohibition will result in a charge of 2000 PLN for professional ozonation of the property. The house is equipped with smoke detectors.

Due to the wooden structure of the cottages, fire safety rules must be observed. Open flames must not be left unattended, and electric heating devices not provided with the cottage must not be used. The cottage is equipped with a fire extinguisher.

 

 

RESERVATIONS

The Cottage WHAT THE SOUL DESIRES accepts reservations made through:

1. an automated reservation system on the property's website, available at www.czegoduszapragnie.pl,

2. submitting a reservation inquiry via the form available at www.czegoduszapragnie.pl or by email at a.topolska1@gmail.com

3. making a reservation by phone at 696092008

After making a reservation, the Guest will receive a confirmation email with a link for payment.

The reservation is confirmed by a payment of 100% of the stay's value to the account within 2 working days of making the reservation.

After this period, the reservation will be automatically canceled.

Cancellation of an existing reservation can be done through the PAYMENT button, and then CANCEL RESERVATION in the message that the Guest received after making the reservation.

Free cancellation of the reservation is possible up to 7 days before arrival. After this period, the amount for the reservation will not be refunded.

 

1. The hotel day begins at16:00 and ends at 10:00.
2. Only persons registered at the time of reservation may use the Cottage (max 10 people).
3. Guests staying in the house are materially responsible for any damage or destruction of furnishings and equipment caused by their fault. Please report any damage and defects that occur during the use of the cottage to the Owner. (tel. 696092008)
4. The landlord is not responsible for items and money left in the cottage. Responsibility for personal items rests with the person renting the house. The inside of the house is not monitored.
5. Each time when leaving the house, please remember to turn off electrical devices and close doors and windows.
6. We are not responsible for any interruptions from water or electricity suppliers.
7. Payment for the stay does not include insurance for guests and injuries sustained. The owner is not liable for random events, property damage, or accidents.
8. The landlord is not responsible for the care of Guests, including minors. Guardians are responsible for their children throughout the property. Due to the sloped terrain around the house, children should remain under constant supervision by parents/guardians.
9. Guests have access to free unguarded parking. A maximum of 4 cars can use it.
10. The property is monitored outside to ensure the safety of Guests.
11. We remind you to observe safety rules during grilling, lighting bonfires, and using the fireplace. After each activity, please ensure that the fire is completely extinguished.
12. Staying with pets is not allowed.
13. Guests are requested to sort their waste. Due to the ecological sewage treatment plant, only ecological cleaning agents provided in the house should be used.
14. Guests are required to keep the house clean. Upon check-out, kitchen appliances and dishes should be washed.
15. Quiet hours are from 22:00 to 8:00.
16. In the case of gross violations of quiet hours and neighborly relations, the landlord may terminate the agreement without refund.
17. In the event of police intervention, the landlord may immediately terminate the agreement without refund. The property owner does not bear the costs of police intervention.
18. The landlord may terminate the agreement with immediate effect without refund in the case of grossnon-compliance with the regulations.

 

 

Complaints

Any complaints related to the provision of services at the Chat Where the Soul Desires will be handled by the property manager within 14 days from the date of submission of a written complaint by the Guest who made the reservation. Complaints should be reported to a.topolska1@gmail.com.

 

 

 

 

 

 

PRIVACY POLICY

 

In accordance with Article 13, paragraphs 1 and 2 of the Regulation of the European Parliament and of the Council (EU) 2016/679 of April 27, 2016, on the protection of individuals regarding the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (Official Journal of the EU L 119 of May 4, 2016, p. 1 – "GDPR"), we inform you that the administrator of your personal data is the manager of the property, Chat Where the Soul Desires, Anna Topolska, conducting business activity under the name Anna Topolska, Małachowo Złych Miejsc 64, 62-230 Witkowo, NIP 7842166986, REGON 634511586. For matters concerning the processing of personal data, you can contact via email at a.topolska1@gmail.com or by phone at +48 696092008.

 

§ 1 Personal Data

The collected data is processed for the purpose of handling reservations, carrying out marketing activities, assessing customer satisfaction, ensuring the security of property (video monitoring - parking area), communicating with Guests of the property, establishing, pursuing, or defending claims.

As part of the reservation and reservation handling, the following data is collected:

  • identity data, including first name and last name.
  • contact data: email address, phone number.
  • visual data - monitoring of the property's parking area.
  • technical data: IP address, login data, browser type and version, time zone and location settings, types and versions of plugins, operating system, and other technologies used by the User on their devices through which they access the Service.

 

 

The User has the right to: access the content of their data and the right to rectify, delete, restrict processing, the right to data portability, the right to object, the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. The right to lodge a complaint with a supervisory authority - PUODO, if they believe that the processing of personal data violates the provisions of the General Data Protection Regulation of April 27, 2016.

 

§ 2 Data Transfer

  • The User's personal data may be transferred to third parties for the purpose of servicing external reservation systems and payment processing.
  • User's personal data will not be transferred to other entities or to third countries/international organizations, except for authorities authorized under the law.

 

§ 3 Data Retention Period

  • The User's personal data will be retained for a period of 6 years from the proper termination and settlement of the rental agreement (data is retained for the period required by tax law mandating Anna Topolska to keep tax documents until the expiration of the statute of limitations for tax liabilities, unless tax laws provide otherwise. Tax liability expires after 5 years, counting from the end of the calendar year in which the tax payment deadline has passed).

 

§ 4 Cookie Policy

  • The Service's website uses cookies. Upon entering the website www.czegoduszapragnie.pl, a message appears informing the User about the use of cookies by the site. The message is visible to the User until they accept it regarding the use of cookies by the site. Acceptance occurs by the User clicking the button labeled: "I Accept."
  • Cookies are small text files automatically placed in the memory of the computer or mobile device by the website when using that site. They are stored by the web browser. They contain basic information about the User's use of the website. Information collected by cookies facilitates the User's use of the site, allows remembering User preferences, and customizing the site to their needs, particularly these files allow recognizing the User's device (computer or mobile device) and appropriately displaying the website. Cookies are also used to create statistics about site visits, which helps improve its quality by enhancing its structure and content, thus adapting it to User needs.

 

Providing your personal data is voluntary, but to the extent that processing the data is necessary for entering into and fulfilling the agreement with the entity, the consequence of not providing this data will be the inability to enter into an agreement with the entity.